This privacy policy ("Policy") describes how we collect, protect and use the personally
identifiable information ("Personal Information") you ("User", "you" or "your") provided on the
http://www.changachai.com website and any of its products or services (collectively,
"Website" or "Services") owned and operated by Mountain Trail Foods Pvt Ltd ("Changachai
Foods Pvt Ltd", "us", "we" or "our"). It also describes the choices available to you regarding
our use of your personal information and how you can access and update this information. This
Policy does not apply to the practices of companies that we do not own or control, or to
individuals that we do not employ or manage.
Collection of personal information
We receive and store any information you knowingly provide to us when you create an account, make a
purchase, fill any online forms on the Website. When required this information may include your
email address, name, phone number, address, credit card information, bank information, or other
Personal Information. You can choose not to provide us with certain information, but then you may
not be able to take advantage of some of the Website's features.
Collection of non-personal information
When you visit the Website our servers automatically record information that your browser sends.
This data may include information such as your computer's IP address, browser type and version,
operating system type and version, language preferences or the webpage you were visiting before you
came to our Website, pages of our Website that you visit, the time spent on those pages, information
you search for on our Website, access times and dates, and other statistics.
Managing personal information
You are able to access, add to, update and delete certain Personal Information about you. The
information you can view, update, and delete may change as the Website or Services change. When you
update information, however, we may maintain a copy of the unrevised information in our records. We
will retain your information for as long as your account is active or as needed to provide you
Services. Some information may remain in our private records after your deletion of such information
from your account. We will retain and use your information as necessary to comply with our legal
obligations, resolve disputes, and enforce our agreements. We may use any aggregated data derived
from or incorporating your Personal Information after you update or delete it, but not in a manner
that would identify you personally.
Use of collected information
Any of the information we collect from you may be used to personalise your experience; improve our
website; improve customer service and respond to queries and emails of our customers; process
transactions; send notification emails such as password reminders, updates, etc; run and operate our
Website and Services. Non-personal information collected is used only to identify potential cases of
abuse and establish statistical information regarding Website traffic and usage. This statistical
information is not otherwise aggregated in such a way that would identify any particular user of the
system.
Billing and payments
We use third party payment processors to assist us in processing your payment information securely.
Such third party processors' use of your Personal Information is governed by their respective
privacy policies which may or may not contain privacy protections as protective as this Privacy
Policy. We suggest that you review their respective privacy policies.
Children
We do not knowingly collect any personal information from children under the age of 13. If you are
under the age of 13, please do not submit any personal information through our Website or Service.
We encourage parents and legal guardians to monitor their children's Internet usage and to help
enforce this Policy by instructing their children never to provide personal information through our
Website or Service without their permission. If you have reason to believe that a child under the
age of 13 has provided personal information to us through our Website or Service, please contact us.
Newsletters
We offer electronic newsletters to which you may voluntarily subscribe at any time. You may choose
to stop receiving our newsletter or marketing emails by following the unsubscribe instructions
included in these emails or by contacting us. However you will continue to receive essential
transactional emails.
Cookies
The Website uses "cookies" to help personalise your online experience. A cookie is a text file that
is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver
viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server
in the domain that issued the cookie to you. We may use cookies to collect, store, and track
information for statistical purposes to operate our Website and Services. You have the ability to
accept or decline cookies. Most web browsers automatically accept cookies, but you can usually
modify your browser setting to decline cookies if you prefer.
Information security
We secure information you provide on computer servers in a controlled, secure environment, protected
from unauthorized access, use, or disclosure. We maintain reasonable administrative, technical, and
physical safeguards in an effort to protect against unauthorized access, use, modification, and
disclosure of personal information in its control and custody. However, no data transmission over
the Internet or wireless network can be guaranteed. Therefore, while we strive to protect your
personal information, you acknowledge that (i) there are security and privacy limitations of the
Internet which are beyond our control; (ii) the security, integrity, and privacy of any and all
information and data exchanged between you and our Website cannot be guaranteed; and (iii) any such
information and data may be viewed or tampered with in transit by a third party, despite best
efforts.
Data breach
In the event we become aware that the security of the Website has been compromised or users Personal
Information has been disclosed to unrelated third parties as a result of external activity,
including, but not limited to, security attacks or fraud, we reserve the right to take reasonably
appropriate measures, including, but not limited to, investigation and reporting, as well as
notification to and cooperation with law enforcement authorities. In the event of a data breach, we
will make reasonable efforts to notify affected individuals if we believe that there is a reasonable
risk of harm to the user as a result of the breach or if notice is otherwise required by law. When
we do we will send you an email.
Changes and amendments
We reserve the right to modify this privacy policy relating to the Website or Services at any time,
effective upon posting of an updated version of this privacy policy on the Website. When we do we
will revise the updated date at the bottom of this page. Continued use of the Website after any such
changes shall constitute your consent to such changes.
Acceptance of this policy
You acknowledge that you have read this Policy and agree to all its terms and conditions. By using
the Website or its Services you agree to be bound by this Policy. If you do not agree to abide by
the terms of this Policy, you are not authorized to use or access the Website and its Services.
Contacting us
If you have any questions about this Policy, please contact us.
